Common questions about setup, offline DTR, payroll and billing, and compliance. Can't find what you need? Get in touch.
Most agencies are running their first cutoff within a day. You import your guard master list and posts, build a roster, and guards start clocking in from the ESS app. Growth and Enterprise plans include guided onboarding.
No. NexusWorkforce is phone-first — guards clock in from their own Android or iOS device via the ESS app, and admins work from any browser. No biometric terminals or POS hardware required.
Yes. You can import your roster, guard master list, and posts. Enterprise adds dedicated migration support for historical payroll and client billing data.
Clock-ins are stored on-device and reconcile automatically the moment the phone is back online. Nothing is lost, and every record carries a tamper-evident audit trail. Offline is the default, not a fallback.
Each post has an assigned area. A guard can only clock in by PIN when they're physically inside that geofence, which prevents buddy-punching and off-site time entries.
Yes. OICs and supervisors clear exceptions — overtime, night differential, undertime — from an approvals inbox before the cutoff locks. Every change is logged.
Yes. The payroll engine applies overtime, night differential, and holiday pay rules to the captured DTR, then computes SSS, PhilHealth, and Pag-IBIG and issues payslips.
They read the same DTR spine. The hours that compute a guard's wage are the same hours that generate the client service invoice, so what you pay and what you bill reconcile on the first pass.
The free calculators are simplified estimators. Inside the product, computations run on your actual roster and cutoff data, with full statutory tables and invoice numbering.
No software is “BIR-accredited” — the BIR registers taxpayers' systems, not vendors. NexusWorkforce is built to be EIS-ready and CAS-registrable so your billing module can be registered as a CAS component per client/RDO.
Each guard's license and credentials carry expiry dates. When a credential lapses, the system bars that guard from deployment until it's renewed — before it becomes a PNP, DOLE, or SOSIA problem.
Yes. NexusWorkforce issues EOPT-compliant, EIS-ready service invoices with sequential SI- numbering, VAT, and EWT built in. See our BIR e-invoicing 2027 guide for the full picture.
Our team answers agency-specific questions on payroll, billing, and compliance directly.
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